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Copyright 2000 by MCC



Windows FAQs

 

What is Windows XP

  • Windows XP is Microsoft's newest desktop operating system for both consumers and businesses. Over the past few years, Microsoft has been building and supporting two completely separate versions of Windows. Windows 95/98/Me was designed for consumers with an emphasis on ease of use, compatibility, and multimedia capabilities. At the same time, Microsoft created Windows NT for businesses who need security, and reliability (NT version 5.0 is now called Windows 2000.) Windows XP builds on the stability and strength of the Windows NT/2000 Operating System, while incorporating the usability of Windows 95/98. Although Microsoft has referred to Windows XP as a merging of the code base between Windows 95/98 and Windows NT/2000, it has a lot more in common with Windows 2000 (NT 5.0) and is sometimes referred to as NT 5.1 

 

Updating Symantec AntiVirus Client

  • Go to Start/Programs/Symantec Client Security/ and select Symantec AntiVirus Client)
  • Click on the LiveUpdate button
  • Click Next
  • After new virus definition files have been updated click Finish.
 

How to Run Symantec Virus Scan

1. Double click on the Symantec Icon (gold shield) usually located in the lower right-hand corner of the desktop or go to Start, Programs, Symantec Client Security, Symantec AntiVirus. You should get a dialog box that looks like this:

2. Click on "Scan Computer" and then, choose the drives you want to scan from the list in the right side of the dialog box and click on "Scan."

 

Enable/Disable Firewall

  • Open the Control Panel (Start, Settings, Control Panel) and double click on Network Connections. In the new box that appears right-click on the Connection and click on the Advanced tab. Check or uncheck the box according to your desire.
 

Disable Error Reporting

  • Open the Control Panel (Start, Settings, Control Panel), click on Performance and Maintenance and then click on System. Once you are in the System Properties window, go to the Advanced tab and click on the error-reporting button on the bottom of the windows. Select "Disable error reporting," click OK and then OK again.

 

General Keyboard shortcuts to use in Windows?

  • These simple keyboard shortcuts can get you where you want to go faster than several clicks of a mouse. You'll work faster on spreadsheets and similar documents, because you won't lose your place switching back and forth between mouse and keys.

General

 

Copy

CTRL+C

Cut

CTRL+X

Paste

CTRL+ V

Undo

CTRL+Z

Delete

CTRL+DELETE

Delete selected item permanently without placing the item in the Recycle Bin

SHIFT+DELETE

Copy selected item

CTRL while dragging an item

Create shortcut to selected item

CTRL+SHIFT while dragging an item

Rename selected item

F2

Move the insertion point to the beginning of the next word.

CTRL+RIGHT ARROW

Move the insertion point to the beginning of the previous word.

CTRL+LEFT ARROW

Move the insertion point to the beginning of the next paragraph

CTRL+DOWN ARROW

Move the insertion point to the beginning of the previous paragraph

CTRL+UP ARROW

Highlight a block of text

CTRL+SHIFT with any of the arrow keys

Select more than one item in a window or on the desktop, or select text within a document

SHIFT with any of the arrow keys

Select all

CTRL+A

Search for a file or folder

F3

View properties for the selected item

ALT+ENTER

Close the active item, or quit the active program

ALT+F4

Opens the shortcut menu for the active window

ALT+SPACEBAR

Close the active document in programs that allow you to have multiple documents open simultaneously

CTRL+F4

Switch between open items

ALT+TAB

Cycle through items in the order they were opened

ALT+ESC

Cycle through screen elements in a window or on the desktop

F6

Display the Address bar list in My Computer or Windows Explorer

F4

Display the shortcut menu for the selected item

SHIFT+F10

Display the System menu for the active window

ALT+SPACEBAR

Display the Start menu

CTRL+ESC

Display the corresponding menu

ALT+Underlined letter in a menu name

Carry out the corresponding command

Underlined letter in a command name on an open menu

Activate the menu bar in the active program

F10

Open the next menu to the right, or open a submenu

RIGHT ARROW

Open the next menu to the left, or close a submenu

LEFT ARROW

Refresh the active window

F5

View the folder one level up in My Computer or Windows Explorer

BACKSPACE

Cancel the current task

ESC

Prevent the CD from automatically playing.

SHIFT when you insert a CD into the CD-ROM drive

Shortcuts for Dialog Boxes

 

Move forward through tabs

CTRL +TAB

Move backward through tabs

CTRL+SHIFT+TAB

Move forward through options

TAB

Move backward through options

SHIFT+TAB

Carry out the corresponding command or select the corresponding option

ALT+Underlined Letter

Carry out the command for the active option or button

ENTER

Select or clear the check box if the active option is a check box

SPACEBAR

Select a button if the active option is a group of option buttons

ARROW KEYS

Display Help

F1

Display the items in the active list

F4

Open a folder one level up if a folder is selected in the Save As or Open dialog box

BACKSPACE

Accessibility keyboard shortcuts

 

Switch FilterKeys on and off

Right SHIFT for eight seconds

Switch High Contrast on and off

Left ALT +left SHIFT +PRINT SCREEN

Switch MouseKeys on and off

Left ALT +left SHIFT +NUM LOCK

Switch StickyKeys on and off

SHIFT five times

Switch ToggleKeys on and off

NUM LOCK for five seconds

Windows Explorer

 

Display the bottom of the active window

END

Display the top of the active window

HOME

Display all subfolders under the selected folder

NUM LOCK+ASTERISK on numeric keypad (*)

Display the contents of the selected folder

NUM LOCK+PLUS SIGN on numeric keypad (+)

Collapse the selected folder

NUM LOCK+MINUS SIGN on numeric keypad (-)

Collapse current selection if it's expanded, or select parent folder

LEFT ARROW

Display current selection if it's collapsed, or select first subfolder

RIGHT ARROW

 

 

Shortcuts Using the Windows Key

  • The Windows logo key, located in the bottom row of most computer keyboards is a little-used treasure. Don't' ignore it. It is the shortcut anchor for the following commands:

    Windows: Display the Start menu
    Windows + D: Minimize or restore all windows
    Windows + E: Display Windows Explorer
    Windows + F: Display Search for files
    Windows + Ctrl + F: Display Search for computer
    Windows + F1: Display Help and Support Center
    Windows + R: Display Run dialog box
    Windows + break: Display System Properties dialog box
    Windows + shift + M: Undo minimize all windows
    Windows + L: Lock the workstation
    Windows + U: Open Utility Manager

 

Mapping Network Drive

How can I re-map my H: drive?

Open the “My Computer” icon, click “Tools,” and then click “Map Network Drive.”
Select H for the Drive and in the folder box type “\\data\username” and then click “Finish.” 

 *Your username is the first initial for your first name and then your last name. Example: Mine would be cmorgan.

How can I re-map my L: drive?" (common drive)

Open the “My Computer” icon, click “Tools,” and then click “Map Network Drive.”
Select L for the Drive and in the folder box type “\\data\common” and then click “Finish.”

To remove a virtual drive that you've mapped onto My Computer, click Tools-->Disconnect Network Drive; next click the letter of the virtual drive in the Disconnect Network Drives dialog box and then click OK. Windows then displays an alert dialog box warning you that files and folders are currently open on the virtual drive and that you run the risk of losing data if files are open. If you're sure that you have no files open on that drive, click the Yes button to break the connection and remove the virtual drive from the My Computer window.

 

Burning CDs in XP/Limitations

  • Windows XP's integrated CD burner is powered by the Roxio engine but lacks the familiar Easy CD Creator interface. There is no CD Burner icon on the desktop or in the start menu. So where is this promised CD burner? There are two answers, depending on if you want to burn audio or data CD's.

    To burn data CDs:
    Select folder.  Right-click a file or folder and choose “Send To” and then either “DVD-RW” or “CD-RW.”  It does not copy the files immediately.  Now, place a blank CD into your CD drive or navigate to your CD drive in My Computer, and choose “Write these files to a CD.”

To burn music CDs
Select a song or collection in you My Music folder, which is found in your My Documents folder, and choose “Copy to Audio CD” from the folder options on the left. Windows Media Player will pop up and you will need to choose “Copy to CD” or “Start Burn.”

  • Limitations of the incorporated CD burner

You cannot create bootable CDs with the Windows XP CD burner, nor can you create a CD from an image (like an .iso file). If you want this functionality, you need to install your favorite CD burning software. Don't try to install Easy CD Creator 5 just yet -- Windows XP won't let you.

Roxio will have XP patches available on their website soon, but only for their latest edition of CD creator. Roxio will not support Easy CD Creator 3.X and 4.X for Windows XP, and the user will be required to purchase the upgrade to Easy CD Creator 5 Platinum.

Windows XP does not have a CD burning interface, but it has CD burning artfully integrated into the operating system. However, third-party CD burning software is still necessary for those who want to burn more than the occasional audio CD.

 

Change Your Volume

  1. Go to Start, then Settings, and then click on Control Panel.
  2. Select “Sounds and Audio Devices” or select “Sounds, Speech, and Audio Devices” then “Sounds and Audio Devices."
    • Adjust the volume (Low to High.)
    • Mute or unmute the sound by checking or unchecking the mute box.

*If you do not have a mute button on this screen check the box "Place the volume icon in the taskbar." Double click the volume icon on the right hand side of the taskbar and then mute or unmute by checking or unchecking the mute box.

Change Your Screen Saver

  1. Go to Start, then Settings, and then click on Control Panel.
  2. Select “Display” or select “Appearance and Themes” then “Display”
  3. Click on the “Screen Saver” Tab.
    • Change the Screen Saver by bringing down the drop menu and selecting an option.
    • Change the "Wait" time for when the Screen Saver will come on.
  4. Click “OK.”

*Screen Savers will save your monitor from images being burned into it.

 

Change the Display Setting Properties

  1. Go to Start, then Settings, and then click on Control Panel.
  2. Select “Display” or select “Appearance and Themes” then “Display”
  3. Click on the “Settings” Tab.
    • Change the Screen resolution by dragging the arrow.
    • Change the Color quality by bringing down the drop menu.
  4. Click “OK.”

 

Setting and Locking the Taskbar

  1. Right click on a blank area of your taskbar.
  2. Select “Properties”
  3. Click on the “Taskbar” Tab.
    • Check or uncheck the “Lock the taskbar” to lock the taskbar to the bottom of your screen.
    • Change settings for the taskbar for things such as – keeping the taskbar hidden, keeping the taskbar always on top, grouping all windows of a certain program when open, showing quick launch for certain programs, showing the clock, and to hiding the inactive icons.
 

Making a New Folder

  1. Go to “My Computer”
  2. Select the drive or select My Documents, depending on where you want the new folder.
  3. Right click on a blank location, select “New,” and then select “Folder”
 

Moving/Copying Folders

  1. Go to “My Computer”
  2. Select the drive or select My Documents, depending on where you want the new folder.
  3. Right click on the folder and select “Copy” or “Cut”
  4. Go to the location where you want to move or copy the folder to.
  5. Right click on a blank location and select “Paste”
 
Creating Shortcuts
  1. Right click on the item that you want a shortcut of.
  2. Click on “Create Shortcut”
  3. Drag or Move the item to the location where you would like it.
 
Checking the Printers Status
  1. Double click the Printer icon in the bottom right hand corner of your monitor
    • To cancel the print job, right click on the job and select “Cancel”

    OR

  2. Go to “Start” then “Settings” and then “Printers and faxes.”
    • Double click the Printer you need to check (this will allow you to see the status of your job.)
    • To cancel the print job, right click on the job and select “Cancel”

My Windows XP questions are not answered here

Getting Help and Support in Windows XP

Click on Start, Help and Support, then choose from the topics listed or Search for a topic that you need help with.