IT Exception Request

The implementation of information security controls, as detailed in the McLennan Community College (MCC) Information Security Controls Catalog, is mandatory for all MCC information systems.

Any exception to these security controls, or IT policy, must be requested by a current MCC employee and approved by Cybersecurity.

Request an Exception

To request an exception, complete the IT Exception Request (via Softdocs Etrieve). You will need to supply the following information:

  • Detailed description of the specific exception request
  • Business justification, or why you need the exception
  • Business impact, if the exception is denied

The exception request will be reviewed by Cybersecurity. You will be notified if your request is approved/denied or requires additional information to decide.

Term of Approved Exception

Approved exceptions will be valid for a period of time, as determined by Cybersecurity.

Appeal of Denied Exception

Should your request be denied, and you wish to appeal, work with your supervisor to appeal with the Chief Information & Technology Officer (CITO)