Process Improvement Subcommittee


The Board of Trustees approved a contract with The Cicero Group for an external review of the enrollment management processes at the College.  The Cicero Group completed a comprehensive review of enrollment processes in Marketing & Communications, Admissions & Recruitment, Records & Registration, Business Office, Financial Aid, and Advising.  The Cicero Group interviewed staff, reviewed data, and surveyed students to develop recommendations to the College.

A committee structure has been formed to review The Cicero Group report and to develop implementation strategies for processes to improve enrollment.

The Cicero Group Report