Tech Support

Holiday Emergency Alerts & Outages   

Effective December 15, 2023 - January 1, 2024

If you experience an emergency outage (e.g. critical business issue) beginning December 15, 2023 - January 1, 2024, please contact Campus Police at (254) 299-8860.

Campus Police will notify ISS staff.  

More information on Alerts & Outages


Current Alerts & Outages   

Service Degraded 11/28/23: Brightspace Winter Minimester/Spring Course Access & Listings

New Students: Access to Brightspace may be delayed, for several days, after registration.

Winter Minimester/Spring course listings may not be available until one week before the applicable semester is scheduled to begin.     

More information on Alerts & Outages


Recent Phishing Alerts & ScamsScam Alert

Below are examples of phishing scams that have been received by the McLennan Community College (MCC) community. Please be vigilant.

10/25/23: Employee Scam Alert

Email spoofing MCC employees, asking for contact info. 

  • Bad actors are creating a Gmail account using an employee's name and then impersonating that employee via email.  *Please remember,  no email sent from a MCC employee's email account will have the red 'External Message' banner at the top.

10/24/23: Student Scam Alert 

Check overpayment scam, offering false job opportunity for student interns.  

  • If you  responded to the fraudulent email and feel you have been victimized, please contact the McLennan Community College Police Department at (254) 299-8860 to report the crime.

Please do not hesitate to contact Helpdesk@mclennan.edu for assistance determining if an email is legitimate.

Maintenance Schedule  Service Maintenance 

More information on Maintenance

Holiday Hours

Open, Limited Staff (Phone & Online Support Only): December 11-14, 2023, 8 am-2 pm

Closed: December 15, 2023 - January 1, 2024

Regular Hours: January 2, 2024

Regular Hours

Monday - Friday: 8 am - 5 pm