Tech Support

Holiday Emergency Alerts & Outages   

Effective December 15, 2023 - January 1, 2024

If you experience an emergency outage (e.g. critical business issue) beginning December 15, 2023 - January 1, 2024, please contact Campus Police at (254) 299-8860.

Campus Police will notify ISS staff.  

More information on Alerts & Outages

Current Alerts & Outages   

Service Degraded 11/28/23: Brightspace Winter Minimester/Spring Course Access & Listings

New Students: Access to Brightspace may be delayed, for several days, after registration.

Winter Minimester/Spring course listings may not be available until one week before the applicable semester is scheduled to begin.     

More information on Alerts & Outages

Recent Phishing Alerts & ScamsScam Alert

Below are examples of phishing scams that have been received by the McLennan Community College (MCC) community. Please be vigilant.

10/25/23: Employee Scam Alert

Email spoofing MCC employees, asking for contact info. 

  • Bad actors are creating a Gmail account using an employee's name and then impersonating that employee via email.  *Please remember,  no email sent from a MCC employee's email account will have the red 'External Message' banner at the top.

10/24/23: Student Scam Alert 

Check overpayment scam, offering false job opportunity for student interns.  

  • If you  responded to the fraudulent email and feel you have been victimized, please contact the McLennan Community College Police Department at (254) 299-8860 to report the crime.

Please do not hesitate to contact for assistance determining if an email is legitimate.

Maintenance Schedule  Service Maintenance 

More information on Maintenance

Holiday Hours

Open, Limited Staff (Phone & Online Support Only): December 11-14, 2023, 8 am-2 pm

Closed: December 15, 2023 - January 1, 2024

Regular Hours: January 2, 2024

Regular Hours

Monday - Friday: 8 am - 5 pm