Supports and maintains the College’s core administrative and enterprise systems, including:
- Colleague ERP
- Enterprise applications and system integrations
- Reporting and data systems
Information Systems & Services
The goal of Information Systems & Services (ISS) is to provide reliable, secure, and easy-to-use technology that supports the MCC community. We help ensure students, faculty, and staff have access to the systems, services, and support needed for teaching, learning, and daily College operations.
Our Services
ISS provides technical support in the following key areas:
- Administrative Systems
- Customer Support Services (CSS)
Provides frontline technology and classroom support for the MCC community, including:
- Help Desk services
- Computer and device setup, troubleshooting, and repair
- Software installation and support
- Classroom and media technology
- Cybersecurity (CS)
Protects MCC’s systems, accounts, and data, while supporting secure access and online technologies, including:
- Cybersecurity monitoring and incident response
- Security risk and vulnerability management
- Security awareness and compliance
- Web applications and online services
- Infrastructure
Maintains the core technology environment that keeps MCC systems connected and available, including:
- Network and wireless services
- Servers and infrastructure systems
- Telecommunications
- System connectivity and availability
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