Past Maintenance

Maintenance completed, over the last 3 months, is listed below.

Saturday, April 6 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Wednesday, April 10 | 5PM | Non-Disruptive

Colleague Financial Aid Maintenance

• Ellucian software released a patch to resolve issues with the 2024-2025 ISIR Processing Updates around the FASFA process. Maintenance needs to be completed to install the updates.

Saturday, April 11 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Saturday, April 20 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Saturday, April 27 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Saturday, April 27 | 10 PM - 12 AM | Non-Disruptive

Colleague, Self-Service, & WebAdvisor Maintenance

• Ellucian software updates and patches deliver resolutions for several change requests, new forms, and new or updated programs. Review the Patch Doc (via SharePoint) for information regarding the patch and task assignments.

Saturday, March 2 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Tuesday, March 5 | 8 AM - 4 PM | Disruptive

Power Switch Maintenance

• Maintenance will be performed on a main power switch and will cause power to be disrupted for all campus sites, including: Main Campus, MCC Foundation, ESEC, Highlands Gym, and Highlander Ranch.
• Disruptive for the following services:
  • Brightspace
  • Employee Email
  • Phones
  • All Help Desk Tickets (KACE), submitted during this time, may be lost without a response.

Saturday, March 9 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Saturday, March 16 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Wednesday, March 20 | 8 AM - 4 PM | Disruptive

Emergency Call Boxes (Highlander Drive Parking Garage) Maintenance

• The emergency call boxes in the Highlander Drive Parking Garage (HDPG) will be updated from analog to Session Initiation Protocol (SIP).
• Disruptive for the HDPG emergency call boxes only.

Saturday, March 23 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Friday, March 29 | 2 AM - 11 AM | Disruptive

Colleague, Self-Service, & WebAdvisor Maintenance

• Ellucian software has released updates and patches to deliver mandated changes surrounding the FASFA process. This also includes an operating system (OS) upgrade for the Colleague Server to accommodate these changes.

Saturday, March 30 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Thursday, February 1 | 5 PM - 515 PM | Non-Disruptive

Email Services Emergency Maintenance

• ISS Staff have identified an issue with employee email services and a maintenance is needed.

Saturday, February 3 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Monday, February 5 | 12 PM - 4 PM | Non-Disruptive

DHCP Server Maintenance

• ISS staff will be performing upgrades to the server related to DHCP. These upgrades ensure continue stability, security, compliance, and reliability.

Saturday, February 10 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Friday, February 16 | 9 PM - 930 PM | Disruptive

Wireless Network Maintenance

• Maintenance will be performed to our wireless network configuration to resolve wireless connectivity issues.
• During the maintenance period, all wireless users and devices will lose connection. Users and devices are expected to reconnect automatically. These wireless changes are not expected to affect wireless reconnection when returning to campus.

Saturday, February 17 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Tuesday, February 20 | 5 PM - 515 PM | Disruptive

Student Wireless Network Maintenance

• ISS staff have identified an issue with the Student WiFi Network and are performing maintenance to fix the issue.

Saturday, February 24 | 4 AM - 430 AM | Disruptive

Softdocs Etrieve Maintenance

• Automated maintenance will be performed to update the latest features of the system.

Last updated 5/1/2024