Upcoming Maintenance

Maintenance is required to keep Information Systems & Services (ISS) in good working order.  Maintenance may be disruptive or non-disruptive.  Scheduled maintenance, for the next 3 months is listed below. 

Questions? Please contact Tech Support    

DISRUPTIVE: 

• Maintenance where ISS will be down or in a degraded state. 

NON-DISRUPTIVE: 

• Maintenance where no outages or degradations are expected to ISS - should an outage occur, this announcement serves as notice.  

December 2023

Saturday, December 2 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, December 9 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, December 16 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, December 23 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, December 30 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

January 2024

Saturday, January 6 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, January 13 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, January 20 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Monday, January 22 | 8 PM - 12 AM | Disruptive

• SharePoint Server Maintenance 

  • ISS staff will be performing upgrades to the server related to SharePoint. These upgrades ensure continue stability, security, compliance, and reliability. 
  • System outage: Yes

Wednesday, January 24 | 8 PM - 12 AM | Disruptive

• File Server Maintenance 

  • ISS staff will be performing upgrades to the file server related to staff department drives and Marketing & Communications. These upgrades ensure continue stability, security, compliance, and reliability. 
  • System outage: Yes, for the following services: 
    • Staff department drives (M:\)
    • Marketing & Communications file server

Saturday, January 27 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Monday, January 29 | 10 PM - 4 AM | Disruptive

• Authentication Services Server Maintenance 

  • ISS staff will be performing upgrades to the server related to authentication services. These upgrades ensure continue stability, security, compliance, and reliability. 
  • System outage: Yes, for the following services: 
    • AcademicWorks
    • Brightspace
    • EZProxy
    • Focus2
    • Guardian
    • KnowBe4
    • LinkedIn
    • Pharos
    • RAVE Guardian (Public Safety)
    • RegisterBlast
    • Softdocs
    • Whoisnext
    • WorldShare
    • Zoom

February 2024

Saturday, February 3 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Monday, February 5 | 12 PM - 4 PM | Non-Disruptive

• DHCP Server Maintenance 

  • ISS staff will be performing upgrades to the server related to DHCP. These upgrades ensure continue stability, security, compliance, and reliability. 
  • System outage: No

Saturday, February 10 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, February 17 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Saturday, February 24 | 4 AM - 430 AM | Disruptive

• Softdocs (Etrieve) Maintenance 

  • Softdocs will be performing an automatic maintenance update to the latest features of Etrieve. 
  • System outage: Yes

Last updated 12/1/2023