Tech Support
Holiday Emergency Alerts & Outages
Effective December 19, 2025 - January 4, 2026
If you experience an emergency outage (e.g. critical business issue) during this time, please contact MCC Police at (254) 299-8860.
MCC Police will notify ISS staff.
Current Alerts & Outages
Email Migration to Office 365
December 13-15, 2025
Mclennan Community College (MCC) will be migrating email services to Microsoft Office 365. During short portions of this maintenance window, Outlook may disconnect or prompt you to restart.
During this time, any email sent to your MCC address will be safely queued by our Barracuda email security service and delivered automatically once the migration is complete.
If you experience issues after the migration window, try restarting Outlook first. If problems continue, please contact the Help Desk.
Email Account: New Students for Spring 2026 Semester
December 11, 2025 - January 2, 2026
If you are a new student accepted for the Spring 2026 semester, you will lose access to your student email account, during the above time frame. More information on IT Hub.
More information on Alerts & Outages or Maintenance
Winter Break Hours
Open, Limited Staff (Phone & Online support Only): December 15-18, 2025, 8 am - 2 pm
Closed: December 19, 2025 - January 4, 2026
Regular Hours: January 5, 2026
Regular Hours
Monday - Friday: 8 am - 5 pm